PRIVACY POLICY

Last updated: June 22, 2026

Sharko RC manages this store and this website, including data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Sharko RC uses Shopify technology that allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the manner in which your personal information is collected, used, and disclosed, in accordance with the provisions of this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to any data that identifies you or that may reasonably be linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, telephone number, and email address.
• Financial information including credit card numbers, debit card numbers, and financial account information, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us including information that you provide in your communications with us, for example, when submitting a customer service complaint.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information relating to your interaction with the Services, such as how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
• From our service providers, including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
• From our partners or other third parties.

  How We Use Your Personal Information

  Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  Providing, Personalizing, and Improving the Services

  We use your personal information to provide the Services to you, including fulfilling the contract entered into with you, processing your payments, managing your orders, remembering your preferences and the items that interest you, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchases. This may include the use of your personal information to personalize and improve the Services.

  Marketing and Advertising

  We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications by email, text message, or postal mail, as well as displaying online advertisements about products or services on the Services themselves or on other websites, including based on items you have previously purchased, added to your cart, or other activities carried out on the Services.

  Security and Fraud Prevention

  We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding possible fraudulent, illegal, harmful, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your access credentials. We strongly recommend that you do not share your username, password, or other information with anyone.

  Communications With You

  We use your personal information to provide customer support, respond to your requests, provide services efficiently, and maintain our business relationship with you.

  Legal Reasons

  We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or governmental authorities, as well as to investigate or participate in civil discovery processes, potential or actual litigation, or other legal proceedings of a contentious nature, and to enforce or investigate potential violations of our terms or policies.

  How We Disclose Personal Information

  Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, suppliers, and other third parties that provide services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, order management, and shipping).
  • With business and marketing partners to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes based on your online activity across different merchants and websites.
  • When you instruct us, request us, or otherwise consent to the disclosure of certain information to third parties, for example, to send products to you or through the use of social media widgets or login integrations.
  • With our affiliates or generally within our corporate group.
  • In connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or other similar requests), to enforce applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or other persons.

  Relationship With Shopify

  The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. In order to provide and improve the Services, information that you submit to the Services will be transmitted and shared with Shopify and with third parties that may be located in countries other than your own.

  In addition, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and the Shopify platform itself.

  Under these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of such information for those purposes. For more information about how Shopify uses your personal information and the rights you may have, you can consult Shopify’s Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information through Shopify’s Privacy Portal.

  Third-Party Websites and Links

  The Services may include links to websites or other online platforms operated by third parties. If you access links directing you to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions.

  We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain.

  Information you provide in public or semi-public spaces—including information shared on third-party social media platforms—may also be visible to other users of the Services and users of those third-party platforms, without limitations regarding its use by us or by third parties.

  The inclusion of such links does not by itself imply any endorsement of the content of those platforms or of their owners or operators, unless expressly stated within the Services.

  Children's Data

  The Services are not intended for use by minors, and we do not knowingly collect personal information from minors under applicable law in your jurisdiction.

  If you are a parent or legal guardian of a child who has provided us with personal information, you may contact us using the details provided below to request its deletion.

  As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

  Security and Retention of Your Information

  Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information.

  The length of time for which we retain your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

  Your Rights and Choices

  Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may refuse your request where permitted by law.

  • Right of Access. You may have the right to request access to the personal information we hold about you.
  • Right of Deletion. You may have the right to request that we delete the personal information we hold about you.
  • Right of Correction. You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and subject to certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

  If you reside in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations under local law, you may also exercise the following rights:

  • Objection to Processing and Restriction of Processing. You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.
  • Withdrawal of Consent. Where the processing of your personal information is based on your consent, you have the right to withdraw that consent. Withdrawal of consent will not affect the lawfulness of processing carried out before its withdrawal.

  You may exercise any of these rights through the locations indicated in the Services or by contacting us using the contact details provided below.

  We will not discriminate against you for exercising any of these rights.

  Complaints

  If you have any complaint regarding how we process your personal information, please contact us using the contact details provided below.

  Depending on where you reside, you may have the right to appeal our decision by contacting us using the details provided below or to lodge a complaint with your local data protection authority.

  International Transfers

  Please note that we may transfer, store, and process your personal information outside the country in which you reside.

  If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or any equivalent contract issued by the relevant UK authority, unless the transfer is made to a country recognized as providing an adequate level of protection.

  Changes to This Privacy Policy

  We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons.

  We will post the updated version of this Privacy Policy on this website, update the “Last Updated” date, and notify you of changes as required by applicable law.

  Contact

  If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at info@sharkorc.com.

  For purposes of applicable data protection legislation, we are the data controller of your personal information.